In an office environment, you often need to communicate with your workers and employees so that you can deliver the message on time. Moreover, there are incidents when telephony features like call diversion, call recording, music for hold or call forwarding are demanded. Will your simple telephone system provide these features or would you need a special system? The answer to this question is that you would have to shift to the private branch exchange (PBX). This telephone exchange is a system that connects multiple telephone stations in an organization with each other. Through this system, communicating with each other becomes way too easy.
Ways in which it benefits the office environment:
· The number one benefit of this system is that it saves the organization’s money that is otherwise spent on internal calls.
· It can provide custom greetings thus welcoming every call who calls the organization.
· The call forwarding, call blocking, call transfer, call logging and call waiting are the favorite features that it provides.
· In an office there is a dire need to make a conference call so that all the employees can join in for the important discussion. This telephone exchange system makes it possible and easy to make a conference call.